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POSTED BY in Chain of Responsibility, Risk Management, Safety

Understand your role in the new Chain of Responsibility legislation

In July 2018, an amendment to the Heavy Vehicle National Law (HVNL) will come into force to ensure that every party in the heavy vehicle transport supply chain has a duty to ensure the safety of their transport activities. The changes will align the HVNL with current WHS legislation. This means that all parties in the chain have a primary duty...
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POSTED BY in Human Resources, Risk Management

Mental Health – Discretionary or Not?

With good reason, Australian workplaces have historically been preoccupied with physical health and perhaps considered mental health and wellness to be a discretionary item. The workplace is a prime location for mental health prevention and interventions, but strategies need to be tailored to the values of individuals and the organisation alike. Over a five-year period from 2012 to 2016, the...
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POSTED BY in Blog, Crisis Management, News & Articles, Product Recall, Reputation, Risk Management

Social media – friend or foe?

In this blog we introduce Bite Communications who are part of the Victual Recall Expert Panel, providing clients with support in PR and social media crisis response.     Social media allows your company to communicate directly with its customers like never before. Not only do you control the content; you can speak directly and immediately with customers and build...
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POSTED BY in Asset Risk, Blog, Crisis Management, Financial Risk, Food Safety, Product Recall, Production Risk, Reputation, Risk Management

Do you need a Recall Partner?

If a recall were to happen tonight – would your company be ready to respond? No one is immune from a food safety crisis and its ripple effects on consumers, stakeholders and hard-earned reputations.  Most likely, you have been fortunate so far and the only recall you may have experienced is in a mock recall.  But, be prepared. How would...
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POSTED BY in Food Safety, Product Recall, Risk Management

Are Recalls Preventable?

We’ve all heard of the fatal consequences a food and beverage recall can have on a business. Australia’s high standard for food and beverage quality management systems assure we are well placed to prevent these incidents from occurring. However, in 2016, there were 72 recalls reported and this number is continuing to rise. Of course it is imperative to do...
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POSTED BY in Blog, Crisis Management, Reputation, Risk Management - TAGS

Dreamworld Are Mismanaging Their Crisis – But Is Your Business Any Better Prepared For Disaster?

Last month, four lives were cut tragically short in an accident on the Thunder River Rapids ride at the Dreamworld theme park. Since then, serious concerns have been raised about the actions of the board, particularly concerning their handling of the tragedy itself. Regular equipment breakdowns and an inexperienced employee left in charge have led to accusations the company didn’t…

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POSTED BY in Blog, Reputation, Risk Management - TAGS , ,

South Australian Blackouts Put Spotlight on Business Continuity Planning

With many businesses left counting the cost – likely to run into the billions – of the “once in a 50-year” storm, many businesses are now taking a second look at their business continuity planning. Following the blackout, many food and beverage companies were left scrambling, as freezers and chillers lost power and food started spoiling. Others, including many businesses…

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POSTED BY in Blog, Risk Management, Safety, Supply Chain

The Chain of Responsibility: Your Legal Obligation to Safeguard Every Vehicle in Your Supply Chain

Just three years ago transport group McAleese were riding high: after winning a large contract to deliver fuel to 7/11 service stations, the firm was about to be listed on the stock exchange. But after an initial listing at more than $1.47/share, McAleese’s fortunes have plummeted, and the company recently went into liquidation. In August 2016 the share price dropped…

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