In this blog we introduce Bite Communications who are part of the Victual Recall Expert Panel, providing clients with support in PR and social media crisis response. Social media allows your company to communicate directly with its customers like never before. Not only do you control the content; you can speak directly and immediately with customers and build...
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News
If a recall were to happen tonight – would your company be ready to respond? No one is immune from a food safety crisis and its ripple effects on consumers, stakeholders and hard-earned reputations. Most likely, you have been fortunate so far and the only recall you may have experienced is in a mock recall. But, be prepared. How would...
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How would you feel if we were to tell you that it is possible to transform a Product Recall - the well-known number one risk in the food and beverage industry - into an opportunity? If you’ve been involved in the food and beverage industry for any length of time, you will most definitely have a recall story. Product recalls...
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Let’s be honest, there is a lot of confusion surrounding food recalls - ranging from how to prevent them from occurring, to the best way to manage these unfortunate events. Studies demonstrate that most food and beverage businesses have recall plans, but many businesses still operate by burying their heads in the sand and hoping that a recall won’t happen....
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We’ve all heard of the fatal consequences a food and beverage recall can have on a business. Australia’s high standard for food and beverage quality management systems assure we are well placed to prevent these incidents from occurring. However, in 2016, there were 72 recalls reported and this number is continuing to rise. Of course it is imperative to do...
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